Buyer support
D-Studio 3D Assets Support
Support guidance for Unity Asset Store buyers and documented D-Studio packages. Start by identifying the exact package and environment.
Support scope
What package support covers
- Importing and locating the package contents
- Using the included prefabs, materials, LODs, and colliders
- Reproducing documented package behavior in a supported Unity setup
- Clarifying limitations already listed in the package documentation
Before contacting support
Include enough detail to reproduce the issue.
- 01Product name
- 02Package version
- 03Unity version
- 04Render pipeline
- 05Complete error message
- 06Steps that reproduce the issue
- 07A screenshot showing the issue
Package details
Confirm the version and environment first.
Read the package README and known-limitations section before changing import settings. Confirm the package version from its included documentation, then record the Unity version and active render pipeline.
Compatibility is product-specific. A package tested with one Unity or render-pipeline version is not presented as validated for every engine configuration.
Supported product lines
Identify the exact product in your request.
Cyber Quantum Signal Amplifier
Sci-fi hero prop
Cyber Companion NPC Pack
Cyber character collection
Modular Industrial Doors & Airlocks
Modular environment kit
Medical Lab Equipment Props
Laboratory environment props
License and contact
License terms remain separate from technical support.
Assets purchased through the Unity Asset Store are licensed under the Standard Unity Asset Store EULA. This page does not add refund terms, response-time guarantees, or additional buyer restrictions.
Email D-Studio support at bonnyjames0830@gmail.com